Terms and Conditions 

New Gippsland Seeds (New Seeds)

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence
  • This website may include links to other websites. These links are provided for your convenience to provide further information. This is not a sign that we stand behind the website/s. We have no responsibility for the content of the linked site.

Returns and Exchanges Policy

Please notify us within 7 days of receipt of your purchase that you wish to return or exchange your item. Returning of items is under the condition that the packaging has not been broken and that it is in new condition. Only exchange will be given of the same value, so please choose wisely.

Purchase Payment Options

*All prices are in Australian dollars. Price includes GST where applicable.

For all purchases, payments must be made at the time of purchase. New Seeds accepts orders that are processed online using a credit card. We currently accept Visa and MasterCard although we may accept other cards in the future.

By using a credit card for your purchase, you assert and represent that you are the authorized cardholder of the card, bound by the terms and conditions of the card issuer, with full authority to create a binding contract for the sale.

Dispatch Times:

*All orders are generally processed and dispatched within 1 to 3 business days of receiving payment. *Standard delivery timeframes are between 3-10 business days depending on destination. Should your items not be received within a reasonable timeframe please first check with your local post office, and notify us should they be unable to locate them.

 

Postage/Handling

Free postage on orders over $15.

  • A $8.95 surcharge will apply for orders under $15
  • A $13.40 surcharge will apply for orders that contain plants, books and hardware seeds will be charged $13.40 for postage and handling.
  • A $4.00 Quarantine Document charge will be added to all orders containing seeds to Tasmania.

All orders are shipped by Australia Post ALL ORDERS ARE SHIPPED BY AUSTRALIA POST

 

WA & TAS customers

Some seed varieties are prohibited from entering WA state and orders may be subject to inspection fees. Please contact your states Bio-security office for current import conditions.

 

QUARANTINE:

Due to various State Quarantine requirements:
We are unable to sell the following seed to the areas indicated:
Western Australia. No seed to Western Australia Due to extreme quarantine requirements, we can no longer send any seed
South Australia: – Night Scented Stocks.
Tasmania: – Petunia, Schizanthus and Russell Lupin. Mixed Green Manure, Field Lupins and Dun Peas.

Please allow up to 7 WORKING days from receipt for us to complete and dispatch your order. (Usually much less)

Substitutes:

*We will not make any substitution should a specific item not be available at the time of dispatch.

 

Payment:

Our SSL security system ensures your credit card and contact details are safe and secure..
We accept the following payment methods:

  1.  Credit Card: Visa and MasterCard . Processed via Square online payment gateway.
  2. Bank deposit: Payment can be made into the following bank account:
    New Gippsland Seeds, Bendigo Bank, BSB 633108 Account No. 174661934 3) PayPal account: xxxx@newseeds.com.au
Internet and Telephone orders require to be paid for by Credit Card, but we accept Cheques, Money Orders by mail.

 

Seeds and seed Count:

Our seed counts are an approximate guide to assist with planning and ordering. Seed counts can vary between different lots of the same seed.
Not all seeds germinate, however we try our hardest to get you fresh seeds so you have the best stock. The actual number of plants that may be raised depends on many interwoven factors beyond our control.

*Please note also that all our seeds are provided for growing purposes only and are not suitable for consumption with the exception of sprouting seeds.
* please note that images are guide only and may not reflect the exact look of your grown plant.

 

Refund Policy:

*We do not give refunds on seeds and live plants due to their perishable natures if you simply change your mind or make a wrong decision.
*However we do refund on all other items provided they are returned to us within 7 days of receiving your order in original, undamaged conditions. Customers are to pay for the returned postage. In the event where goods are faulty or are different to the product purchased on the website, we will also refund the amount of the returned postage.

 

Warranties & Liabilities

We make every effort to supply the best quality seeds, plants and products, with correct labelling and identification. No warranty is given regarding the identity, germination or productiveness of the seeds and plants we offer. Our liability is limited to the purchase price of the seeds or products.

 

Seed importation for overseas buyers:

*Providing there are no restrictions on any given species or variety there is little difficulty importing seeds. However, it is the sole responsibility of the purchaser to ascertain and abide by any laws, which apply to the possession and cultivation of any items listed on our website. 4Seasons Seeds cannot be held responsible if customs or similar agencies confiscate seeds. All import duties, taxes and fees, if any, are to be paid by the buyers.

 

WA Customers:

Seed orders to WA may be subjected to a quarantine inspection fee charged by WA customs. Please contact your quarantine department if you have any questions.

 

TAS Customers:

Seed orders to WA may be subjected to a quarantine inspection fee charged by WA customs. Please contact your quarantine department if you have any questions.

 

Security & Privacy:

*We aim to provide all of our customers with a safe online shopping experience. Our system encodes your credit card and contact details to ensure its safe transfer to us. We respect your privacy and personal information, and will not share it with anyone else. We may use your email address to send our email newsletters and other announcements regarding promotions, new products and special features. Should you wish to be removed from our mailing list at any time, please let us know via email, phone or fax.

 

DISCLAIMER

All cultural and descriptive information is given by us free and in good faith,and is to be used as a general guide only. Significant variations can occur due to geographic location, climate, soil type and condition, cultural practices and other growth and development factors. No liability will be accepted by New Gippsland Seeds as to the accuracy of any information. We do not offer farming advice and suggest you contact your local Agricultural Department for local information.

 

CONDITIONS of SALE

We warrant to the extent of the purchase price, that seeds, plants and other goods sold are as described on the container within recognised tolerances. We give no other warranty, expressed or implied. If these conditions of sale are not acceptable, the purchaser should return the goods within ten days in the original unopened containers in merchantable condition, and the purchase price will be refunded.

 

CLIMATIC INFORMATION

This information is included as a general guide only to assist with planning and to help avoid disappointment.
Sowing or planting times mentioned in this catalogue refer to the three main climatic zones in Australia, namely Cold (C), Temperate (Temp), and Tropical or Subtropical (Trop).

Cold. All of Tasmania and Southern Victoria, south of and including the foothills of the Great Dividing Range, extending west across the state from Bendigo into S.E. South Australia. The cold zone follows the Great Dividing Range through N.S.W., into Southern Queensland as far north as Dalby. Spring in cold areas usually refers to October and November.

Temperate. The coastal area of N.S.W. as far north as Kempsey or Coffs Harbour, and including the inland areas of N.S.W., Northern Victoria, all of South Australia and the Southern half of Western Australia. Inland Queensland west of Dalby.

Tropical/Subtropical. Coastal N.S.W. North of Coffs Harbour, most of Queensland and the Northern Territory, and the northern parts of Western Australia. Tropical areas do not have frosts.

ABOUT OUR SEEDS. We stock the best seeds available for their particular use in the home garden. Most of our varieties are open pollinated, some are hybrids. Hybrids do not come true to type when the seed is saved from them, although most will grow and produce. All our hybrids are clearly marked.